Refund & Cancellation Policy

Thank you for choosing CodeGenie for your [product/service] needs. We strive to provide you with the best possible experience. Please review our refund and cancellation policy carefully.

1. Refund Policy

1.1 Refund Eligibility

We offer refunds under the following circumstances:

a) Service Unavailability: If the [product/service] you purchased is unavailable or cannot be delivered within the specified timeframe.

b) Technical Issues: In case of a technical error or issue on our part that prevents you from accessing or using the [product/service].

c) Dissatisfaction: If you are unsatisfied with our [product/service] for any reason, please contact our customer support within [90 days] of the purchase date, and we will assess your request for a refund on a case-by-case basis.

1.2 Refund Requests

To request a refund, please follow these steps:

a) Contact Customer Support: Send an email to [hello@CodeGenie.in] explaining the reason for your refund request, providing relevant details such as your order number and contact information.

b) Evaluation: Our team will review your request and may contact you for additional information if necessary.

c) Decision: We will notify you of our decision within [60 days] of receiving your refund request. If approved, refunds will be processed in the original form of payment within [10 business days] from the date of approval.

1.3 Non-Refundable Items

Please note that certain items are non-refundable:

a) Downloadable Software: Once you have downloaded or accessed the software, it is non- refundable.

b) Custom Services: Services that have been customized to your specific requirements may not be eligible for a refund.

2. Cancellation Policy

2.1 Cancellation by You

If you wish to cancel an order or subscription, please contact our customer support team at [hello@CodeGenie.in]. Cancellation requests will be processed according to the terms and conditions outlined in your specific product/service agreement. Any fees incurred before the cancellation will not be refunded.

2.2 Cancellation by CodeGenie

CodeGenie reserves the right to cancel an order or subscription in the following situations:

a) Non-Payment: If you fail to make the required payments for our services.

b) Violation of Terms: If you violate our terms of service or policies.

c) Service Discontinuation: If we discontinue a particular product or service, we will provide notice and work with you to find a suitable alternative or offer a refund for any unused portion of the service.

3. Contact Us

If you have any questions or concerns regarding our refund and cancellation policy, please don't hesitate to contact us at:

Email: [hello@CodeGenie.in]

4. Changes to this Policy

CodeGenie reserves the right to update or modify this refund and cancellation policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to ensure you are aware of any updates.

By using our website and services, you agree to abide by the terms and conditions outlined in this refund and cancellation policy.

Thank you for choosing CodeGenie. We appreciate your trust in our services.

Sincerely,

CodeGenie [www.CodeGenie.in]